Updated Tuesday, July 26, 2022 - This page will be updated as policies change.

Health and Safety Guidelines
COVID-19 Protocols 

To ensure the health and safety of our patrons, employees, artists, staff, and volunteers, Rubber City Theatre has implemented the following requirements for attending our productions:

​Vaccination's proof is not Required

• At this time, all patrons are not required to show proof of being fully vaccinated against COVID 19 for RCT Equity mainstage and Youth theatre performances. 
  • ​To be considered “Fully Vaccinated”, a period of 14 days must have passed since either the second shot of a CDC or WHO-approved two-shot vaccine or since the administration of a CDC or WHO-approved one-shot vaccine. 

Face Mask Required 

• At this time, no masks are required for audience members. You assume any risks by being unmasked at any of our performances. 
• ALL ACTORS WILL BE PERFORMING UNMASKED. 

Patrons Feeling Unwell

• Patrons who are feeling ill or feel as though they are showing one or more of these symptoms (fever, chills, cough, shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, or Diarrhea) are asked to stay home.
• In the event that a patron is unable to attend a performance due to feeling ill or that they are experiencing symptoms of COVID 19, they may email tickets@rubbercitytheatre.com to receive a refund, to exchange their tickets, or to donate their tickets. 

Meet and Greets
Audience members are asked to depart at the end of the show. No meet and greets with the actors will take place for health and safety. If you want to meet up with any actors, please do so outside.

Preparing For Your Performance

• Performances are being sold at full capacity.
• Social distancing is encouraged throughout the lobby, restroom, and public spaces.
• Hand sanitizer stations and disinfecting wipes will be available throughout the theater.
• We are following enhanced cleaning and strict disinfection protocols.​

​Unwillingness to Comply
Anyone entering the theater will be required to follow the health and safety policies of Rubber City Theatre. Patrons unwilling to comply will be denied admission or be asked to leave by a member of our staff.

Refunds 

Our Refund Policy is as follows: 

Refusal of Service
Rubber City Theatre works very hard to accommodate all of its patrons and strives to give each patron the best experience possible. If you are found to be demonstrating excessive rudeness (ie; using profanity towards staff, harassing/ heckling the staff,  threatening the health and well being of a staff member or other patrons, or any other behavior deemed unruly by an RCT employee) we reserve the right to remove you from the premises with no refund. 

Unused Tickets 
Rubber City Theatre will not issue a refund for unused or unwanted tickets. 

Inclement Weather
Rubber City Theatre will not issue a refund for inclement weather.

Technology Use During Performances
The use of cell phones or other technology deemed distracting or disruptive may not be used during a performance. Patrons found using these items may be removed without refund.

Other
No other refunds will be given for any reason unless deemed appropriate by the Executive Artistic Director, Dane Leasure. 

Holds
We do not “hold”/reserve tickets UNLESS you are a member.